7-Day Easy Return & Exchange Policy – STYLESENSE

At STYLESENSE (stylesense.pro), we want you to love your purchase. If you are not completely satisfied, we offer a 7-day easy return and exchange policy from the date of delivery.

1. Eligibility for Returns & Exchanges

  • Items must be unused, unworn, and in the same condition that you received them.
  • Products must be in their original packaging with all tags, boxes, and accessories intact.
  • Customized items (such as custom name lockets) are not eligible for return unless received damaged.

2. Damaged, Defective, or Wrong Item

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery along with clear photos or an unboxing video. We will arrange a free replacement or issue a full refund.

3. Return Shipping Costs

For non-defective returns or size/design exchanges, the customer is responsible for paying the return courier charges. Original shipping costs are non-refundable.

4. Refund Process

Once we receive and inspect your returned parcel, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5 to 7 business days directly via Bank Transfer, JazzCash, or Easypaisa.

5. How to Start a Return or Exchange

To request a return or exchange, please email us at info@stylesense.pro with your Order ID, reason for return, and product photos.